1. Q: Are you a factory or a trading company?
A: MissGel is an original factory with OEM/ODM services. We have 10 years of experience in customizing special products for professional customers and e-commerce customers.
2. Q: Where is your factory located? How can I visit it?
A: Our factory is located in Huitong Manufaturing District, Xiantang Town, Heyuan City, Guangdong Province, China. Our factory covers an area of 9,000㎡. And our business reception office is located in Guangzhou city, China, where you can take 20mins by car from Guangzhou Baiyun Airport.
3. Q: What is the maximum daily output of your factory?
A: Our factory has nearly 500 employees, and the maximum daily output can reach 600,000 bottles per day, which can ensure mass production.
4.Q: What is the material of your products?
A: UV curable pure resin etc. We can also customize it according to your formula.
5.Q: What is the Minimum Order Quantity (MOQ)?
A: For acryl gel products (60g, 30g), our MOQ is 200pcs (25pcs for one color accept); for gel nail polish products (15ml), our MOQ is 1000pcs (65pcs for one color accept).
6.Q: What kind of product certificates do you have?
A: Our product certificates include GMPC-ISO22716, SGS, MSDS, CPSR, PIF for CPNP registration, etc. We can meet most national standards and assist you in providing the documents and certificates you need for your products.
7.Q: What are the selling points of your products?
A: The selling point of our products is that the color difference is small; the quality is stable, and the durability is at least 4 weeks; there are over 3000 gel colors for chosen; a wide range of products for chosen; customized colors is available; design service is available as well, full time after-sales service is provided.
8. Q: How about quality control?
A: We have a professional quality inspection department, conducting the strict inspection of raw materials, semi-finished products, products in production, and finished products to ensure stable production of products. For those defective products, we will fix it or remake it.
9. Q: What parts of the packaging design do you service?
A: We have a professional senior design department, which services logo, label, bottle appearance, inserts, packaging, and everything else as you required.
10. Q: How can I get the gel color card of your product?
A: We will send you a color chart in PDF firstly. If you’re interested in them and want to see the physical gel color card of the product, you can pay a small deposit in advance, and we can ship you the physical gel color card of the product.
11. Q: How can I get free samples?
A: As long as you are committed to developing your brand, we can provide the free samples but shipping costs will be paid for customers.
12. Q: How many types of shipping do you offer?
A: We can transport the product by ship, railway, and plane. And we also have cooperation with express companies, such as DHL, FedEx, TNT.
13. Q: How can I make a payment?
A: You can pay by bank transfer (T/T), Paypal, Alibaba’s credit insurance, etc.