Q. Is your company’s trader or factory?
A.We are gel polish factory.
Q. Does your company participate in the exhibition?
A.Yes. We participate in the exhibition every year. Such as COSMOPROF NORTH AMERICA, INTERCHARM RUSSIAN, INTERCHARM UKRAINE,COSME TOKYO,MEXICO EXPO BEAUTY SHOW,CIBE etc.
Q. Where is your company address?
A.Business reception center: Wanda Plaza Building A1 802-803, Baiyun District, Guangzhou, GuangDong,China
Factory: Huitong manufacturing dsrict, Xiantang town, Heyuan, Guangdong Province, China
Q: How can I get free samples?
A: Free samples are available but shipping cost will be paid for customers, more details please contact us.
Q. How do I pay?
A.Our company accepts T/T, West Union,PayPal etc payment.
Q. How long after I send the inquiry, will I receive a reply?
A.Within 12 hours.
Q. What is your working time?
A.Monday to Saturday 9:00 to 17:30(UTC+8)
Q. What is the certificate for your product?
A.MSDS, SGS, GMP, ISO22716
Q. How is your company’s quality control?
A.We have color matching department,raw material processing department,packaging department and quality inspection department to ensure product quality and stability.
Q. Can I customize the product?
A.Yes. , We provide OEM/ODM services,bottles and labels can be customized.
Q. What is the MOQ?
A.5000/pcs or 1kg/bottle
Q. Can I have a sample?
A.Yes.Sample is free,but need shipping fare.
Q. What’s lead time and shipping time?
A.For sample order, 1-3 days lead time, for general large order,3-7 days lead time. We send goods by FedEx,DHL,TNT etc express normally, 3-5 workdays as delivery time. This way is a little expensive but fast and safe for uv gel products.
Q.How about the after-sale service?
A.Please contact us by email/whatsapp/Tel or skype, any question will be responsed accordingly within 24hours.( Saturdays, Sundays &. Holidays excepted )
Q. What is the customs code of the product?